Why are the staff in Sainsbury's so keen to direct customers to the self scan tills? Surely they must realise that if we all 'self scan' then they won't have any jobs? Plus they are rubbish (the tills not the staff!)
My husband is a huge fan of self scan. But then he only ever goes to the supermarket to pick up bits. Generally things that I've forgotten on my big weekly shop; where I'm pretty good at fruit and veg, not bad through meat and dairy but my starting to lose the will to live at dried goods and storecupboard staples. Mind you, I normally rally at biscuits and am positively perky though wine.
Anyway, self scan. So, he always want to use it and I'm never keen. I think it's something to do with his basic male need to use any type of technology. No matter how shit. This difference of opinion makes our self scanning experiences quite fraught. He strides to the machine with all the confidence of a seasoned till worker, while I sulk in the background praying he'll have to call for asistance.
Actually, he's started to get quite competant at it. And smug. So imagine his consternation when recently the machine loudly and insistently announced that there was 'an unknown item in the bagging area'. He frantically started pushing buttons but it was too late. The supervisor had to come and intervene with her override card. He was still pondering what had gone wrong as we made our way to the car but I didn't feel the need to mention that I may have been resting my knee on the bagging area.
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